We offer membership prices lower than its full value because of our belief that members will realize the value and stay on our platform. Anyone that signs up to OptionsGeek immediately benefits from the knowledge of our original education, trading ideas, trading concepts, and a new trading process. For this reason, we DO NOT give refunds. If you sign up, plan on sticking around for the length of your term. There are absolutely no refunds including partial refunds for any reason, including if you forget that billing recurs automatically every month or every year depending on the level of membership you have. Our subscriptions are on a “auto renewal” process which will automatically charge your card on every renewal term.
To remove yourself from auto renew and cancel your account, please use the email@example.com email here. We ask that you request a termination no later than 3 full business days before your renewal. Refunds crush our merchant status and if you have ever tried to get a merchant to run an investment subscription business, you fully understand how sensitive this relationship is. Your billing expiration date can be found by keeping track of your start date or emailing us requesting when your membership is up for renewal. Again, if you forget to close your account before billing recurs, this is your fair warning there are no refunds.
We are not being difficult, just letting you know our merchant status is very important. We are asking that you only sign up if you are serious, and that you keep track of your billing should you need to take a break from trading.
Cancellation Policy: As stated above, you must provide 3 full business days notice prior to your auto renewal for us to terminate your account and prevent any additional charges. Please be advised that once you request a cancellation, if you do not specify to have your account continued, your account will be terminated upon your cancellation request to prevent any additional charges or misunderstandings. To contact us use the firstname.lastname@example.org email and we will respond to your request.